Brady thermal printer problem...

M

Miguel Giménez

Guest
Hello

I have a BBP11-34L Brady thermal printer, and it has worked well until I
changed the ribbon about three months ago (I have installed 18 ribbons
so far, so I think it is not an installation error).

From then on, the printer prints two or three labels and stops in half
of the next label indicating an error with the top LED turning red. If I
press the top button the cycle repeats. If I raise the cover, the ribbon
is adhered to the label, but it is easy to remove.

I have cleaned the thermal head and the rollers, tried a new ribbon and
new labels, changed head temperature, changed printing speed, tested
using the USB interface and the Ethernet one... Always the same issue.

Thank you in advance for any help.

--
Best regards
Miguel Giménez
 
https://www.manualslib.com/manual/455613/Brady-Bbp11-34l.html?page=28#manual

Have you been through the troubleshooting guide? Speculating wildly - it seems as if the print head is not hot enough so the ink does not separate cleanly from the ribbon to the label.

Peter Wieck
Melrose Park, PA
 
El 24/11/2020 a las 16:48, Peter W. escribió:
https://www.manualslib.com/manual/455613/Brady-Bbp11-34l.html?page=28#manual

Have you been through the troubleshooting guide? Speculating wildly - it seems as if the print head is not hot enough so the ink does not separate cleanly from the ribbon to the label.

Peter Wieck
Melrose Park, PA
Click to expand...

Thenk you, that did the trick. I have cleaned all with ethanol, but the
manual says the print head must be cleaned with 100 % acetone.

--
Best regards
Miguel Giménez
 
Glad to be of help. Every so often, I will go ahead and actually read a manual, knowing full well that it is against the Male Code.

Peter Wieck
Melrose Park, PA
 
Peter W. wrote:

Glad to be of help. Every so often, I will go ahead and actually read a
manual, knowing full well that it is against the Male Code.
Click to expand...
Sometimes there\'s a reason NOT to read the manual. I recently bought a
(well) used pick and place machine (Quad QSA-30A, made by Samsung).
Yes, there can be some translation and cultural issues with foreign-made
machines. But, this takes it to an entirely new level! For such a
massively complicated machine and software, you need GOOD manuals to walk
you through it all. Fortunately, I was able to connect with the guy who did
the training classes on this machine at the factory, and he was able to
guide me through it. Without his help, I would have junked the machine.
The (English) manual has bits of Korean scattered through it, never explains
how the machine works, and is basically a TERSE desciption of all the
buttons and dialogs of the software. It tells what the button is called,
but DOESN\'T really tell you what the button DOES, how it does it, etc.

I learned my previous machine from the manuals in a few days and was
cranking out boards in a week. This machine took THREE MONTHS of
frustration (although part of that was taken up fixing things wrong with the
machine.)

There are some REALLY BAD manuals out there, to the level that you know LESS
after reading them than before you started.

Jon
 
El 27/11/2020 a las 5:09, Jon Elson escribió:
Peter W. wrote:

Glad to be of help. Every so often, I will go ahead and actually read a
manual, knowing full well that it is against the Male Code.
Sometimes there\'s a reason NOT to read the manual. I recently bought a
(well) used pick and place machine (Quad QSA-30A, made by Samsung).
Yes, there can be some translation and cultural issues with foreign-made
machines. But, this takes it to an entirely new level! For such a
massively complicated machine and software, you need GOOD manuals to walk
you through it all. Fortunately, I was able to connect with the guy who did
the training classes on this machine at the factory, and he was able to
guide me through it. Without his help, I would have junked the machine.
The (English) manual has bits of Korean scattered through it, never explains
how the machine works, and is basically a TERSE desciption of all the
buttons and dialogs of the software. It tells what the button is called,
but DOESN\'T really tell you what the button DOES, how it does it, etc.

I learned my previous machine from the manuals in a few days and was
cranking out boards in a week. This machine took THREE MONTHS of
frustration (although part of that was taken up fixing things wrong with the
machine.)

There are some REALLY BAD manuals out there, to the level that you know LESS
after reading them than before you started.

Jon
Click to expand...

Translations can be a big problem, I tend to read the english manual
even if spanish ones are available.

I didn\'t even think reading the user manual because I am tired of the
stupid troubleshooting guides: printer don\'t print -> check if power is
on, or check if there is paper on the tray... I know some users may need
this kind of help, but it is uselees for most of us.

This Brady manual was more complete and helpful, next time I will read
the manual.

--
Saludos
Miguel Giménez
 
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